FastMed Urgent Care answers your questions
FastMed Urgent Care strives to answer all patient questions completely and promptly. Following are answers to some of the most frequently asked questions about our FastMed Urgent Care clinics. If you don’t find the information you need here, please feel free to contact us by clicking here.
FastMed Urgent Care provides individuals and families in North Carolina and Arizona with quality, one-stop, prompt, and affordable medical attention for non–life-threatening conditions. With state-of-the-art medical facilities and board-certified medical professionals, patients can expect consistently superior medical care and personal attention. Each FastMed Urgent Care clinic is welcoming, clean, comfortable, and easily accessible in their neighborhood.
How are FastMed Urgent Care clinics different from a hospital emergency room or a family doctor's office?
FastMed Urgent Care is distinguished by its team of dedicated medical professionals, whose driving goal is to provide personal care right in patients’ neighborhoods through extended hours seven days a week in a clean and welcoming environment.
FastMed Urgent Care clinicians are highly trained medical professionals, with extensive experience across the health care delivery spectrum. Each FastMed Urgent Care facility is staffed by a health care team of medical doctors, physician assistants, and nurse practitioners who work as a team to deliver high-quality, personal care to patients in need of treatment for non–life-threatening conditions.
FastMed Urgent Care clinics are located right in your neighborhood. We are located conveniently in the shopping centers you patron that are close to your home. Near your local grocer, dry cleaner, and coffee shop, FastMed is never far from home, and our clinics have extended hours and are open 365 days a year. Use our Web site’s locator tab to find the most convenient location to your home or office in North Carolina and Arizona.
Payment is expected upon treatment unless there is an alternative payment arranged prior to the appointment.
Patients will be asked for two forms of valid ID and your insurance card as proof of insurance upon check-in at a FastMed Urgent Care clinic to expedite check-out at the conclusion of your visit.
We accept most major credit cards, checks or cash with two forms of valid ID.
FastMed offers every patient, PayWell, our secure bill payment system that eliminates the hassle of mailed invoices and calls from a billing office. Your bill is automatically paid when it’s due, much in the same way you might automatically pay phone or cable bills. Click here for more information.
Our goal at FastMed Urgent Care is to get patients in and treated within an hour. It is rare that there is a lengthy wait time to receive treatment. FastMed Urgent Care clinics also offer patients the option to schedule a check-in at our clinic online through ZipPass. With ZipPass, patients can get a place in line through this online service and show up at the check-in time they chose, reducing their wait at our FastMed clinics.
FastMed Urgent Care accepts most major insurance plans including Aetna, Blue Cross/Blue Shield, CIGNA, Humana, Medcost, Medicaid, Medicare, Tricare, UHC, Wellpath and many others. Please visit Payments and Insurance under About Your Visit, or call the nearest FastMed to your location or your insurance provider listed on your insurance membership card to determine if FastMed Urgent Care is in-network with your insurance.
FastMed Urgent Care clinics are equipped to treat a wide range of non–life-threatening conditions, click here for our urgent care services.
Patients can fill out forms prior to arriving at their FastMed Urgent Care clinic. Simply go to About Your Visit tab to complete and print the forms.