May 15, 2020
Not sure if your symptoms indicate COVID-19?
Take a simple test here.COVID-19 SELF-ASSESSMENT
This is a rapidly evolving situation. Please visit the CDC’s website for the latest information.
FastMed is Committed to Safely Serving You
FastMed Urgent Care is committed to providing the highest level of care. We are the only independent urgent care in Texas, Arizona, and North Carolina to hold the Gold Seal of Approval® from The Joint Commission for healthcare quality and safety.
Below are the precautions we are taking every day to ensure our patients’ safety as well as frequently asked questions about how FastMed is handling COVID-19 and the best practices for seeking treatment at our clinics:
- Team Member Protocols:
We continue to follow the highest standards and protocols for sanitization and hand washing.
- Cleaning Protocols:
We have increased cleaning in common areas. Our sanitization products are highly effective against COVID-19, as well as other bacteria and viruses.
- Reduced Lobby Wait Times:
We are encouraging all patients to check in online, complete their e-registration, and choose to be texted when we are ready for them to come in-clinic to reduce wait time in the lobby.
- Social Distancing Guidelines:
We remind patients before and throughout their visit to maintain a social distance of at least 6 feet from others.
- Mask Policies:
All clinic team members and providers are required to wear masks at all times. Patients are encouraged to wear cloth face covers per CDC guidelines.
Are FastMed clinics open during COVID?
Yes, click here to find your nearest location.
Are FastMed Urgent Care clinics COVID-19 testing centers?
FastMed offers COVID-19 testing at 29 locations across North Carolina, Texas, and Arizona. Patients ages 8 – 65 displaying COVID-19 related symptoms will be evaluated by a FastMed provider who will determine if a test is appropriate. In Arizona, individuals concerned about COVID-19 exposure and infection may be tested. Patients should typically receive their results in about 72 hours. Click here to find a COVID-19 testing center.
What if I am not sure whether my symptoms indicate COVID-19?
FastMed has created an online self-assessment that will determine whether you should seek medical attention for your symptoms. Please go to the top of this page or visit.
What should I do if I need to visit a FastMed clinic?
Please check in online, complete your e-registration, and choose to receive a text when we are ready for you to come into the clinic. Please also do not bring any additional friends or family members with you to your visit unless necessary.
Will my wait times be short?
We are avoiding long wait times in the lobby by asking all patients to check in online to schedule their visit and e-register. Please also select to receive a text when we’re ready for you to come into the clinic.
Do I need to worry about COVID-19 exposure if I’m visiting the clinic?
In addition to limiting lobby wait times, FastMed Urgent Care is the largest and only independent urgent care in Texas, Arizona, and North Carolina to hold the Gold Seal of Approval® from The Joint Commission for healthcare quality and safety. We are committed to providing the highest level of care and our sanitization procedures are highly effective against COVID-19.
Does FastMed Urgent Care offer telemedicine service?
FastMed offers telemedicine service for patients experiencing COVID-19 symptoms, as well as for a variety of urgent care symptoms ranging from a sore throat, runny nose and cough, to UTI, allergies, sunburn and more. Telemedicine appointments are facilitated by a FastMed provider and are currently available Monday-Friday from 10 a.m. to 4 p.m. local time. Click here to schedule a telemedicine visit.
Latest CDC Information
Please find below links to important CDC information.
Please continue to check the CDC’s website for the latest information.