At FastMed, we have served as the front door of healthcare for our communities for the past 20 years. From our humble beginnings as a family-owned practice in Clayton, North Carolina, we have grown to become one of the leading independent urgent care providers in the country, having treated more than 7 million patients at our almost 200 locations across Arizona, North Carolina, Texas, Florida, and California in-person and via our online telemedicine service.
In addition to providing a comprehensive range of Urgent Care services, we support businesses of all sizes with Occupational Health services, and our expanding network includes Family Medicine clinics in North Carolina. In 2014, FastMed was awarded The Joint Commission’s Gold Seal of Approval®–a distinction that recognizes our commitment to the highest standards of healthcare quality and safety, and in 2020 we were reaccredited by The Joint Commission for the second time for our continued adherence to their standards.
Integral to our service philosophy is a simple idea that we call Compassionate Hospitality – that we should treat our patients the same way we would welcome guests into our home, but with the understanding that they should be treated with special empathy and thoughtfulness because many of them are not feeling well. It’s this dedication to going above and beyond to deliver an exceptional experience that sets us apart and distinguishes us as a leader. We are committed to making healthcare more convenient, affordable, and connected for the individuals, families and communities we serve.
Realizing that our patients have many healthcare options, we are dedicated to exceeding your expectations and providing the quality of care you deserve wherever you are, whenever you need us.
To provide patients with the best end-to-end healthcare experience in terms of quality, accessibility, affordability, and compassion.
Our values are critical to the quality of service we provide and reflect the dedication and passion of our FastMed family to deliver on the promise of Compassionate Hospitality.
Our ultimate calling is to provide measurably superior service to our patients, and to support our patient-facing team members in their quest to do this.
We communicate and collaborate as partners, understanding that this is essential to achieving our individual and collective goals.
We take full ownership of our work, performing it to the best of our ability and with the highest level of personal integrity.
We acknowledge our shortcomings so that we can continuously improve as individuals and as a company.