FastMed Telemedicine

The right care, right when you need it.

You already depend on FastMed for quality, consistent urgent care. Now, we offer a new level of immediate care to match your busy lifestyle.

Introducing FastMed telemedicine visits—direct video access to healthcare providers from the convenience of your smartphone or tablet. This service is a secure and convenient way to connect with FastMed providers when you need them most.

Note: Telemedicine appointments are currently only available for patients in North Carolina


Request a Telemedicine Appointment


FastMed telemedicine visits aren’t right for every medical situation or appointment. However, there are a wide variety of times when a video call is appropriate and convenient. A video call could save you time if you need treatment for certain conditions including:

  • Achiness/muscle pain

  • Acne

  • Allergies

  • Back pain

  • Burns/sunburns

  • Cold/congestion/flu-like symptoms

  • Cold sores

  • Fever

  • Itchy eyes

  • Headache

  • Nausea

  • Pink eye

  • Rash

  • Skin irritations (rashes, bug bites, eczema, skin infection)

  • Sore throat

  • Sprain

  • Superficial cuts and abrasions

Medical emergencies.

Always speak with your healthcare provider to make sure a video call is right for you and your situation. If you have chest pain, shortness of breath, dizziness, a severe headache, broken bone or other serious problem, please go to the nearest emergency department or call 911.

Here’s all you need for your telemedicine appointment.

  • A current iPhone or Android device*
  • A strong, reliable home Wi-Fi network or 4G/LTE carrier such as Verizon, AT&T, T Mobile or Sprint
  • As you register for the service, make sure you grant access to your microphone and camera, and opt to receive push notifications when prompted.

* Apple iOS 8.0+, iPhone 4s or later, iPad 2 or later; Android 4.4 or later


FastMed Urgent Care's telemedicine visits are currently only available in North Carolina during limited hours, based on the patient's medical needs and condition. Please schedule your appointment promptly to ensure you are able to get your telemedicine visit at a time convenient for you.